CANCELLATION POLICY

Any changes to your reservation must be made as early as possible by phone, fax or e-mail.

In the event of a cancellation deposits are non-refundable but may be used for a booking at another stage.

In the event of a no-show we are obliged to hold all monies paid to us.

In the event where the balance has not been paid we will charge the full amount of your stay to your credit card.

Frequently Asked Questions.

1) Is the price per person or per house? All homes are priced on a per house basis & include the stated number of persons each house can hold.

2) Do I need to bring my own bed linen? No, all houses and apartments are supplied with duvets and all bed linen. Many of our homes also provide towels.

3) What facilities are available in the house? All houses and apartments provide fully equipped kitchens most of which include microwaves and dishwashers.

Also included are washing machine and dryers. All living rooms have TVs, some properties have videos. Telephones are available in some of our properties.

4) Is there an additional charge for electricity and gas? Yes, electricity and gas are charged according to meter readings taken on your arrival and again on your departure and are based on 13c per unit per day and 10c.

5) How early do I need to book? We recommend that you book as early as possible especially if you are planning your holiday for the busy months of July and August.

Ireland has numerous bank holidays during the summer season and these tend to be booked up at an early stage.

6) Do I require a credit card to book online? When you fill in the reserve online form your request is passed to us, and we will reply telling you if your preferred holiday home is available on the dates you want.

Only then will we request your credit card number .

In the event of you not possessing a credit card we will hold your booking for 7 working days until we receive the appropriate deposit by post.

Your deposit is payable to Travel Ireland.ORG by cheque, postal order or bankers draft.

7) When do I pay in full for my holiday? The balance of monies payable for your stay is expected 42 days prior to your arrival.

8) What happens if I need to cancel or change my reservation? Any changes to your reservation must be made as early as possible by phone, fax or e-mail.

In the event of a cancellation deposits are non-refundable but may be used for a booking at another stage.

In the event of a no-show we are obliged to hold all monies paid to us.

In the event where the balance has not been paid we will charge the full amount of your stay to your credit card.

9) What facilities are available in the locality? Almost all properties are located in either seaside or lakeside settings with numerous activities and attractions nearby.

10) What time can I check-in? On receiving your balance of payment we will send you an information page containing the name and number of your supervisor along with certain rules.

Check-in time is normally 3pm onwards, however we do ask that you phone ahead the day before your arrival to give your supervisor an indication of your check in time.

If you require an early check-in this must be arranged with your supervisor.

11) What time do I have to check-out? Check-out time is strictly 10am unless an arrangement is made with your supervisor. We ask that houses be left as they were found.

12) Do I have to pay a security deposit? Yes, a security deposit of 95.00 is required on check in.

This deposit is returned to you in full on your departure providing that the houses are left in a clean and proper order.

A security deposit is required to cover any breakages or damage that may occur during your stay. A credit card number, post dated cheque or cash is accepted.

13) Can I stay for 2-3 days or is it weekly letting only? Yes our minimum requirement is 2 nights stay.

This can be weekend or midweek (depending on availability) except for the months of July & August where our policy is to let on a weekly basis only.